❓ FAQ
beg88's Frequently Asked Questions
Playing on mobile, depositing and withdrawing money, KYC verification — find easy answers to everything you want to know about beg88 right here.
Whether you are new to beg88 or a returning player, questions can come up at any time. This page organises the most frequently asked questions from Bangladeshi players into four topic-based sections: mobile gaming experience, withdrawals, deposit methods, and identity verification (KYC). Every answer is written in plain language so you can find a solution quickly. If you do not find the answer to your question, contact our 24/7 support team.
Frequently Asked Questions
Playing on Mobile
If beg88 loads slowly in your phone's browser, go to the browser settings and select the "Clear Cache" or "Clear Cache" option. Then close the browser and reopen it. In most cases, clearing the old cache is enough to make the page load faster. In Chrome, you can find this under Settings → Privacy → Clear browsing data. If the problem persists, let us know via live chat.
Sure. Open the beg88 site in Chrome or Samsung Internet browser, then from the menu tap "Add to Home Screen" or "Add to Home Screen" option. This will create a shortcut and you can access the site directly like an app — no separate download needed.
beg88 runs smoothly on all modern smartphones, tablets, and desktops — whether Android or iOS. It is best to use the latest version of Chrome, Firefox, or Safari. The site also works on older devices, but an updated browser is recommended for the best experience.
If the connection drops, the game automatically pauses. Once the connection is restored, log in and reopen the relevant game — it will resume from where you left off. No balance or ongoing bet information is lost. If you have any issues, let us know via live chat.
Yes. beg88 is fully mobile-friendly — all games, deposits, withdrawals, and live support are available directly in your phone's browser. No separate app installation is needed. The layout automatically adjusts to fit your screen size.
Withdrawals
The minimum withdrawal amount at beg88 is ৳500. The same limit applies across all methods — bKash, Nagad, Rocket, Upay, or bank transfer. Withdrawal requests below this amount cannot be processed.
Approved withdrawals generally reach your mobile wallet or bank account within 5 to 30 minutes. Most requests are completed within this time. Additional verification may take slightly longer in some cases.
Yes. beg88's payment system operates 24 hours a day, 7 days a week. Withdrawal requests are processed at the normal pace on Fridays, Saturdays, and public holidays as well. There are no breaks at night or in the early morning.
Yes, this is mandatory. For security reasons, the name on the destination wallet or bank account must exactly match the name on your beg88 account. Withdrawal requests to an account in someone else's name will not be approved.
A withdrawal showing "Pending" is usually caused by incomplete KYC verification, unmet bonus wagering requirements, or a discrepancy in the payment method. Check the account section to review. If you cannot identify the issue, contact live chat right away — the team will assist you in Bengali.
How to Deposit Money
Log in to beg88, go to the "Deposit" option, and select Nagad as the method. Send the specified amount to the Nagad number shown, then submit the transaction ID. A minimum of ৳500 must be sent. Once successfully verified, your balance will be updated promptly.
beg88 does not charge any deposit fee. However, your mobile banking service (such as bKash or Nagad) may apply its own service charge for sending money or making a payment. This charge is determined by the respective service's own policy, not beg88's.
Select bKash on the deposit page. Send money to the bKash number provided by the site. Once the transaction is complete, enter the bKash confirmation number (TrxID) in the form and submit. A minimum of ৳500 must be sent. Your balance will be added within a few minutes.
beg88 currently supports five methods: bKash, Nagad, Rocket, Upay and bank transfer (major banks including Dutch-Bangla Bank and Islami Bank). The minimum deposit amount for each method is ৳500.
Note down the payment transaction ID (TrxID) and the time. If the correct TrxID was not entered in the deposit form, the balance will not be added. Contact live chat right away with the TrxID and amount — the support team will verify and correct your balance. It is usually resolved within a few minutes.
Identity Verification (KYC)
A National ID Card (NID) is the most accepted document for identity verification. A valid passport or driving licence can also be submitted. The document photo must be clear, complete, and not expired. Torn or blurry images are not accepted.
When verification is rejected, the reason is usually communicated by email or in the account. Fix the issue — for example, improve the image quality or re-upload the correct document. If you cannot understand the reason, contact [email protected] or live chat. Providing accurate information helps the verification process complete faster.
Yes, this is very important. Your beg88 account, identity document, and payment account (bKash, Nagad, or bank) must all carry the same name. Any name mismatch may hold up the withdrawal process.
beg88 stores all personal information in encrypted form and uses it solely for the verification process. SSL encryption is used, so there is no possibility of information reaching third parties. You can find full details in the privacy policy.
KYC verification is typically requested when you make your first withdrawal or for account security purposes. It may also be requested if unusual activity is detected on your account. Submitting your documents in advance will make the withdrawal process faster later on.
Have more questions? We are ready to help
beg88's support team is available in Bengali and English 24 hours a day, 7 days a week.
24/7 Live Chat — available directly on the site
Email: [email protected]
Support available in both Bengali and English